Before work begins
If you cancel an order before we have started work on it, we refund the full amount paid, less payment gateway charges.
After work begins
Once we have started work — for example a search has been run, a draft prepared or a call held — the professional fee is not refundable for the work already done. We may refund part of the fee at our discretion where only a small part of the work is complete.
Government fees
Government fees and stamp duty already paid to an authority cannot be refunded by us, because authorities do not return them. Government fees collected but not yet paid to the authority are refunded in full.
Outcomes
Fees are for our professional work, not for a particular outcome. A refund is not available because an authority raised an objection, refused an application, or because a third party opposed it.
Consultations
Consultation fees are refundable if you cancel at least 12 hours before the scheduled time, or if we are unable to hold the consultation.
How to request a refund
Write to legal@kinshuk.co.in with your order number. Approved refunds are processed to the original payment method within 7 working days; the bank may take a few more days to credit it.
Questions about this policy: legal@kinshuk.co.in or +91 94066 82668. Kinshuk Legal Consultants, 71, Treasure Town, Bijalpur, Indore 452012, Madhya Pradesh.